Frequently Asked Questions

What is mediation?

Mediation is a process for people to have face-to-face conversations about the issues important to them. Mediators are impartial and will not make decisions for you. They help people in conflict communicate and support their own decision-making. Mediation is a voluntary and confidential process.

How is mediation different than arbitration?

A core value of mediation is party self-determination. Praxis Conflict Centre’s mediators facilitate the conversation between parties so that they can make decisions that are important to them. Arbitration is a quasi-judicial process where the arbitrator hears the evidence from both sides and makes a binding decision.

What happens if one party refuses to mediate?

Mediation is voluntary and a session can only be scheduled if both parties agree. The Center respects the decision of each party in choosing whether mediation is right for him/her.

Do I need a case pending in court to request mediation?

No. Anyone can call the Center to request mediation.

Can youth request mediation?


How do I know mediation will be fair?

Mediators are impartial. The mediator does not take sides and is always there for both of you. The mediator doesn’t ever make any decisions for you; you work out between yourselves what proposals you want to accept. Either of you can stop the mediation process at any time; mediation will only go ahead if both of you want it to.


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