Our Services

Mediation

Mediation is a method of conflict resolution that enables those with a dispute to decide how they wish to resolve it, through a third party supporting them to
communicate with each other. It is fast, amicable in nature, cost effective and allows the parties to take charge of their dispute and come up with a win-win solution! The process works through negotiation and allows you to give and take at the same time.

Negotiation

A negotiation is a discussion involving two or more parties to reach a desired end of all involved. In a negotiation, each party tries to persuade the other to agree with his
or her point of view. By negotiating, all involved parties try to avoid arguing but work towards agreeing to reach a conclusion that works for all parties involved. Negotiations can be carried out by the parties themselves or with the help of a third party. Negotiation can be a tool used in other dispute resolution mechanisms such as mediation.

Arbitration

Arbitration is a private process where parties with a dispute agree that one or several individuals can make a decision about their dispute after receiving evidence and hearing arguments. The outcome of an arbitration process is binding on the parties and the decision is final and can only be appealed on very narrow grounds. At PCC we work with businesses to support them to incorporate Arbitration clauses into agreements and contracts to fore stall challenges of conflict.

Conflict Management Advisory

PCC supports companies, businesses, and organizations to reduce negative outcomes of conflict within their teams while increasing the positive, but also to have mechanisms in place to prevent conflict which when it occurs, can be disruptive and can negatively impact team productivity.

Alternative Dispute Resolution (ADR) Trainings

PCC provides training and capacity building in all areas of dispute resolution practice including;

• The Mediation Process
• Mediation (The Singapore Convention)
• Conducting Online mediation
• Negotiation
• Contract negotiation
• Negotiation of International Contracts
• Arbitration
• Advocacy in International Arbitration
• Practical International Arbitration
• Enforcement of Arbitration Awards
• Arbitrating Online
• Construction Arbitration
• Conflict management
• Among many other areas
Many of our training and capacity
building services are carried out in
collaboration with our various partners.

Independent Public & Private Inquiries

PCC is equipped both technically and logistically to handle, accommodate and manage enquiries be they public or private. An official/public enquiry, is usually into an event or occurrence or other disasters, in which an investigation is carried out to establish facts, culpability and provide recommendations to avoid future such occurrences. Interested
parties can attend and contribute.